Privacy Policy

1) The Data We Collect About You

Personal data or personal information is any information about an individual from which that individual can be identified. It does not include data from which the identity has been removed (anonymous data).

We may collect, use, store and transfer different types of personal data about you, which we have grouped together as follows:

1) Identity data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.

2) Contact data includes billing address, home and contact address, email address and telephone numbers.

3) Financial data includes details of bank account details you provide to us for payments.

4) Transaction data includes details of payments to and from you.

5) Technical Data includes Internet Protocol (IP) address, your login information, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

6) Profile Data includes your username and password, teams, your interests, preferences, feedback and survey responses.

7) Usage Data includes information about how you use our website and services.

8) Marketing and Communications Data includes your preferences for receiving marketing from us and our third party service providers and your communication preferences.

2) When you do not provide personal data

If we are required to collect personal data by law, or under the terms of a contract we have with you, it may not be possible for us to perform the contract we have or are trying to enter into with you, for example to provide our services.

3) How is your personal information collected?

We use a variety of methods to collect information from and about you, including through:

1) Direct interactions. You may give us your identity and contact details by filling in forms or by corresponding with us through our website, by post, telephone, email or otherwise. This includes personal data you provide when you:

a) ask us for a quote for our services. b) ask us to send you marketing material.

c) take part in a promotion or survey, or

d) give us feedback.

2) Automated technologies or interactions. When you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data using cookies, server logs and other similar technologies. We may also receive technical data about you when you visit other websites that use our cookies.

4) How do we use your personal data?

We will only use your personal data where the law allows us to do so, most commonly in the following circumstances:

a) To perform the contract we are about to enter into or have entered into with you.

b) Where it is necessary for our legitimate interests  and your interests and fundamental rights do not override those interests.

c) Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data, except in relation to sending you third party direct marketing communications by email or SMS. You have the right to withdraw your marketing consent at any time by contacting us.

5) Purposes for which we use your personal data

We have set out below a description of all the ways in which we plan to use your personal data. We may process your personal data on more than one lawful ground depending on the specific purpose for which we are using your data.

a) Identity/Contact Data to provide you with an offer for our services.

b) Identity/Contact/Financial/Transaction/Profile/Marketing and Communications Data to process, order and take your payments.

c) Identity/Contact/Profile/Marketing and Communications Data to manage our relationship with you, which includes notifying you about changes to our terms or privacy policy andasking you to leave a review or complete a survey.

d) Identity/Contact/Profile/Marketing and Communications Data to administer and protect our business and this website, including troubleshooting, data analysis, testing, system maintenance, support, reporting and data hosting.

e) Identity/Contact/Technical/Usage/Profile Data to provide you with relevant website content and advertisements and to measure or understand the effectiveness of the advertising we serve to you.

f) Identity/Contact/Technical Data to use data analytics to improve our website, products/services, marketing, customer relationships and experiences.

g) Identity/Contact/Technical/Usage/Profile Data to provide you with suggestions and recommendations about services that may be of interest to you.

6) Opt-out of Data Collection

At Hiderict, we provide users with the option to opt-out of certain data collection practices. We respect your privacy choices and aim to provide transparent and accessible means to manage your preferences regarding data collection.

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